Reference

Our Terms Conditions at ledak38

These terms set out the rules that apply when you open an account, make a deposit through DANA, OVO or GoPay, and access any part of the ledak38 lobby — whether you're browsing from Bekasi or anywhere else in Indonesia where access is permitted…

Account eligibility appliesDANA, OVO, GoPay coveredIndonesia-eligible regions onlySubject to local lawUpdated without prior notice

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ACCOUNT SECURITY

How We Handle Your Account and Data

Your account details and wallet information — including the e-wallet you use for DANA, OVO or GoPay deposits — are stored under standard data-security practices. We do not share your wallet ID or account credentials with third parties outside of what is required to process your transaction or comply with applicable law.

Data Retention

We keep your account records for as long as your account is active and for a reasonable period after closure, as required by the terms and applicable local regulations.

Cookie Use

Our platform uses cookies to maintain your session and recognise your device. You can manage cookie preferences from your browser settings at any time.

Account Security Steps

Account access uses OTP verification tied to your registered number. Never share your OTP with anyone — our team will never ask for it during support conversations.

Requesting Changes

To update registered details such as your linked wallet or account email, submit a request through live chat or email with your account ID for identity confirmation.

What These Terms Actually Cover

ledak38 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on ledak38, you agree to the conditions described on this page. These terms govern how your account is opened, how your wallet is verified, and how deposits via DANA, OVO or GoPay are processed and recorded. They also set out what we

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may do if an account is found to be in breach — including suspension, balance review or permanent closure. Access to ledak38 is subject to local law in your region; if online gaming is not permitted where you are, these terms do not grant you any
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right to access the platform. We update these terms from time to time, and continued use of your account after any update constitutes acceptance of the revised version. The version active at the time you make a transaction is the one that applies to that transaction.
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If any clause in these terms conflicts with applicable local law, the local law prevails for that clause only, and the rest of the terms remain in effect. Questions about a specific clause can be directed to our support team at any time.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

CONTACT PATHS

How to Reach Us on Policy Questions

Live Chat Open the chat widget from any page in your account. We aim to respond within minutes for account and terms-related questions during operating hours.

Email Support Send a detailed message to our support address for written records of your terms query. Responses are sent to your registered account email within one business day.

Help Centre Browse the Help Centre from the account menu for clause-by-clause breakdowns of our terms, deposit conditions and account-access rules for Indonesia.

Common Questions About Our Terms

If something in these terms is unclear, the answers below address what we hear most often from account holders in Indonesia. For anything not covered here, our support team is the fastest route to a clear answer.

Yes. Every deposit method we support — including DANA, OVO and GoPay — is covered by these terms. The method you choose does not alter your rights or obligations under this agreement.

We may update these terms at any time. We aim to notify active account holders where practical, but continued account use after a change means you accept the updated version.

Depending on the nature of the breach, we may suspend access, conduct a balance review, or permanently close the account. We will communicate the reason through your registered contact details.

Send a data-access request to our support email with your account ID. We will respond with the information we hold on your account within a reasonable timeframe under applicable local rules.

The terms are the same regardless of which local wallet you use. DANA, OVO and GoPay accounts are all treated equally under the deposit, withdrawal and account-conduct clauses.

Raise a formal dispute through our live chat or email support channel. Include your account ID and the specific transaction or action you are querying so we can review it properly.

Our Terms Conditions at ledak38

How We Handle Your Account and Data

Data Retention

Cookie Use

Account Security Steps

Requesting Changes

How to Reach Us on Policy Questions

Common Questions About Our Terms

01 Do these terms apply to deposits made via DANA, OVO and GoPay?

02 Can ledak38 change these terms without telling me first?

03 What happens to my account if I breach the terms?

04 How do I request a copy of my personal data held by ledak38?

05 Are these terms different for accounts that use GoPay versus DANA?

06 Who do I contact if I disagree with how a term was applied to my account?

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